Hotel Policy

According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Drivers License, Voters Card, Passport, Ration Card. Without valid ID the guest will not be allowed to check in.

Passport, Ration Card. Without valid ID the guest will not be allowed to check in.

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-6 years.

The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed on chargeable basis . Charges are Rs/-1000 Plus applicable taxes for above 6 years.

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 12 PM and the standard check-out time is 12 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 12 PM and the standard check-out time is 12 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

Hotel will not be responsible for any check-in denied by the reception due to the aforesaid reason.

The hotel reserves the right of admission. Accommodation can be denied to guests posing as a 'couple' if suitable proof of identification is not presented at the time of check-in. Management will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

The hotel reserves the right of admission for local residents. Accommodation can be denied to guests residing in the same city. Management will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of Celesta Management.

Selective offers of Celesta will not be valid on a cancellation or modification of booking.